Preman Terms & Conditions – Complete Guide for Malaysian Members

1General Terms of Use

Welcome to preman, an online sports betting and casino platform designed specifically to meet the needs of Malaysian players. These Terms and Conditions set out the rules and guidelines governing the use of our platform, including the website, mobile app, and all related services.

Preman operates under an international gambling licence issued by a recognised regulatory body. We are committed to providing a safe, fair, and responsible betting environment for all our members across Malaysia.

• This platform may only be used by individuals aged 18 and above.
• Using the platform means you fully agree to all terms and conditions stated herein.
• These terms constitute the entire agreement between preman and the member, superseding all prior agreements.
• preman reserves the right to modify these terms at any time with reasonable notice to members.
• Continued use of the platform after any amendments indicates your acceptance of the updated terms.

2Registration & Account Management

To access the full suite of Preman services, you will need to register a valid account. The registration process is designed to be simple and fast, though we require accurate and complete information from every applicant.

• Each individual is permitted to hold only one active account. Duplicate accounts will be closed and balances may be forfeited.
• Information provided during registration must be truthful, accurate, and up to date at all times.
• You are solely responsible for maintaining the security of your account username and password.
• preman reserves the right to request identity verification (KYC) at any time, especially before processing large withdrawals.
• Documents that may be requested include a national ID, bank statement, or proof of current address.
• Accounts that are not verified within the specified period may be restricted from making withdrawals.

The KYC verification process is an important protective measure to ensure the security of your funds and prevent fraud. Our team will process received documents within 24 hours on business days. All submitted documents are stored securely using 256-bit SSL encryption and will not be shared with third parties without your consent.

3Deposits & Withdrawals

Preman provides a variety of payment methods suited for Malaysian players. All financial transactions are processed through a secure payment system integrated with the highest industry security standards.

• Withdrawals can only be made to the same account or wallet used for the original deposit method.
• preman does not charge any processing fees for standard deposits or withdrawals.
• Your first withdrawal may require KYC verification before it is processed.
• The daily withdrawal limit is RM 100,000, except for VIP members who enjoy higher limits.
• Withdrawals will not be approved if the account is under investigation or there is suspicious activity detected.

4Bonuses, Promotions & Wagering Requirements

Preman offers a wide range of attractive bonuses and promotions for both new and existing members. All bonuses are subject to wagering requirements that are clearly stated before you accept any promotional offer.

• The wagering (rollover) requirements for each bonus are clearly stated on the relevant promotions page.
• The welcome bonus may only be claimed once by each eligible new member.
• preman reserves the right to void bonuses if there are signs of abuse or promotional fraud.
• Bonus expiry dates and wagering requirements must be fulfilled within the specified period.
• Not all games contribute equally toward bonus wagering requirements.
• Withdrawals are not permitted if bonus wagering requirements have not been fully met.
• Using multiple accounts to claim the same bonus is strictly prohibited.

Game contributions towards bonus wagering requirements are generally as follows: sports bets at odds of 1.50 and above contribute 100%; slot games contribute 100%; casino table games such as blackjack and roulette contribute 10%; and Live Casino contributes 10%. Full contribution details for each game can be found on the respective promotions page.

5Betting Rules & Limits

All bets placed through the preman platform are subject to the established betting rules. preman reserves the right to set, modify, or impose betting limits on any account or market at any time.

• Minimum and maximum bet limits vary by game type, sport, and market.
• All bets confirmed by the system are final and cannot be cancelled by the member.
• The Cash Out feature is available for selected bets and is subject to odds availability at the relevant time.
• Bets placed on erroneous odds (odd error) may be voided by preman.
• preman uses an automated detection system to identify suspicious betting patterns.
• The use of bots, automated software, or manipulation methods to gain an unfair advantage is strictly prohibited.

6Member Conduct and Responsibilities

Preman members are expected to use the platform in a responsible, honest, and respectful manner toward all parties. Conduct that violates our community guidelines will be acted upon immediately.

• You are responsible for ensuring that all activity within your account complies with the platform's terms.
• Account sharing with any other individual, including family members, is not permitted.
• Using the platform for any illegal activity, including money laundering, is strictly prohibited.
• Exploiting bugs or system vulnerabilities to gain an unfair advantage is strictly prohibited.
• Harassing, threatening, or abusing any preman member or staff is strictly prohibited.
• Spreading false or misleading information about preman on any public platform is strictly prohibited.

7Account Closure & Suspension

Preman reserves the right to suspend or close any member account in the event of a terms and conditions violation, suspicious activity, or at the member's own request. Account closure decisions are final, subject to the established appeals process.

• Members may close their own account at any time by contacting customer support.
• Valid funds will be returned after the complete verification process within 5 business days.
• Accounts closed due to a violation may not be eligible for balance recovery.
• Members may apply for self-exclusion for a specified period as a responsible gambling measure.
• Any attempt to open a new account following account closure due to a violation is strictly prohibited.

8preman Liability Limits

Preman is not liable for any indirect, consequential, or special losses arising from the use of our platform. The platform is provided "as is" with our best efforts to ensure smooth and uninterrupted operation.

• preman is not liable for losses caused by internet disruptions or technical failures beyond our control.
• In the event of a system disruption during an active bet, preman will use reasonable discretion to settle all affected bets.
• preman's liability shall not exceed the amount of funds held in the member's account at the time of the relevant incident.
• preman will always strive to resolve any technical issues in the shortest time possible.
• Our 24/7 support team is ready to help you resolve any disputes or complaints.

9Privacy & Data Protection

Preman takes our responsibility to protect your personal data seriously. All information you provide to us is processed and stored in accordance with our strict privacy policy, fully compliant with international data protection standards.

• Your personal data is used solely for the purposes stated in our Privacy Policy.
• 256-bit SSL encryption is applied to all data transmissions between your device and our servers.
• You have the right to request access, correction, or deletion of your personal data at any time.
• preman will not sell or rent your personal data to third parties for marketing purposes.
• Your data will not be shared with third parties unless required by law or with your consent.

For more information on how we handle your personal data, please refer to Privacy Policy in full.

10Amendments to Terms & Applicable Law

Preman reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon being posted on our website. It is your responsibility to review this page periodically.

• Notice of significant changes to the terms will be communicated via email or in-platform notification.
• Continued use of the platform after any amendments is deemed acceptance of the updated terms.
• These terms are governed by the laws of the recognized jurisdiction in which Preman operates.
• Any dispute that cannot be resolved through customer support will be referred to independent arbitration.