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Preman Privacy Policy – Malaysia Member Personal Data Protection

Your privacy is our priority. We clearly explain how your personal data is collected, used, stored, and protected on the preman platform.

Updated: 1 January 2026
SSL 256-bit
Data Encryption
0 Shares
Data Not Sold
24 Hours
Security Monitoring
GDPR
Standards Compliance

Data Protection Commitment

How preman Protects Your Privacy

End-to-End Encryption

All data transmitted between your device and preman's servers is protected with 256-bit SSL encryption — the same security standard used by Malaysia's major banks.

Data Not Sold

Your personal data is never sold, rented, or shared with third-party advertisers. Your data belongs solely to you — not a commodity of our business.

Full Control in Your Hands

You may request access to, correction of, or deletion of your personal data at any time. Your rights over your data are absolute and we respect them fully.

24/7 Security Monitoring

Our cybersecurity team continuously monitors systems to detect and prevent any unauthorized access attempts on member data.

International Standards Compliance

The preman privacy policy is built in accordance with international data protection standards including GDPR, ensuring best practices are upheld in every aspect of data handling.

Cookie Usage Transparency

We clearly explain which cookies are used, their purpose, and how you can manage your own cookie preferences without affecting your platform experience.

Contents
1. Introduction 2. Data Collected 3. Purpose of Data Use 4. Data Sharing 5. Data Security 6. Use of Cookies 7. Your Rights 8. Data Retention 9. Policy Changes 10. Contact Us

Quick Summary: preman only collects data that is strictly necessary to operate your account and services. We do not sell your data to anyone. You may request deletion or modification of your data at any time. All data is protected with the strongest available encryption.

1Introduction and Scope of This Policy

Preman ("we", "Platform") is fully committed to the privacy and personal data protection of every member. This Privacy Policy explains in detail how we collect, use, store, disclose, and protect your personal information when you use the preman platform, including the official website, mobile app, and all related services.

This document applies to all users of the preman platform, including unregistered visitors, registered members, and former members whose accounts have been closed. By using our platform, you agree to the data collection and usage practices described in this Privacy Policy.

  • This policy complies with international data protection standards including GDPR and industry best practices.
  • We only collect data that is strictly necessary to operate the platform's services.
  • This policy is updated periodically to reflect changes in privacy practices and legislation.
  • Any significant changes will be communicated to members via email or in-platform notification.

2Types of Personal Data We Collect

We collect your personal data through various means, including information you provide directly, data automatically generated during platform use, and information we receive from trusted third parties such as payment providers.

Data Category Example Information How It Is Collected
Identity Data Full name, date of birth, IC/passport number Registration form, KYC
Contact Data Email address, phone number, postal address Registration form
Financial Data Bank account details, transaction records Deposits/withdrawals, payment providers
Technical Data IP address, device type, browser, general location Automatically during use
Behavioural Data Betting history, favourite games, usage patterns In-platform activity
  • Data you voluntarily provide, such as profile information and communication preferences.
  • Automatically generated data including server logs, session records, and device information.
  • Data from trusted third parties such as identity verification providers and payment gateways.
  • Data required for KYC compliance and anti-money laundering prevention.

3Purposes for Using Your Personal Data

Preman uses your personal data only for legitimate and necessary purposes. We do not use your data for purposes unrelated to the provision of platform services without obtaining your consent first.

  • Account Management: Creating, verifying, and securely managing your member account.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions in your account.
  • Identity Verification (KYC): Verifying that member identities are legitimate in line with legal compliance requirements.
  • Platform Security: Detecting and preventing fraud, hacking, and suspicious activity.
  • Customer Support: Enabling our team to assist you in resolving any issues or inquiries.
  • Marketing (with consent): Sending you relevant promotional information and exclusive offers.
  • Legal Compliance: Meeting applicable reporting obligations and regulatory compliance requirements.
  • Platform Improvement: Analyzing usage patterns to improve the overall user experience.

Right to Withdraw Consent: For marketing purposes, you may withdraw your consent at any time by updating your communication preferences in your account settings or by contacting our support team. Withdrawal of consent does not affect any data processing carried out prior to withdrawal.

4Data Sharing and Disclosure

Preman does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. However, there are limited situations where we need to share your data with trusted parties to operate the platform's services.

  • Service Providers: Payment providers such as FPX, DuitNow, and e-wallets that require data to process your transactions.
  • Identity Verification: Third-party KYC services that assist in securely verifying member identities.
  • Technical Infrastructure: Cloud service and server providers that store data in a secure, encrypted environment.
  • Legal Requirements: Regulatory authorities or law enforcement bodies when required by court order or applicable law.
  • Your data will not be shared with third-party advertisers without your explicit consent.
  • We do not permit service providers to use your data for their own purposes.

All third parties we work with are bound by strict confidentiality and data protection agreements. They may only use your data in accordance with preman's instructions and solely for the specified purposes.

5Data Security Measures

Preman invests seriously in security infrastructure to ensure your personal data is always protected. We employ a combination of the latest security technologies, strict operational procedures, and ongoing staff training to safeguard the integrity of your data.

  • 256-bit SSL Encryption: All data transmissions between your device and our servers are protected with military-grade encryption.
  • Two-Factor Authentication (2FA): Additional security layers are available to protect your account from unauthorized access.
  • 24/7 Monitoring: An automated threat detection system operates around the clock to identify suspicious activity.
  • Penetration Testing: Independent security assessments are conducted periodically by qualified third-party security experts.
  • Access Control: Only authorized personnel have access to personal data, and only to the extent required for their duties.
  • Data Backup: Data is securely and regularly backed up to ensure availability and recovery in the event of an unexpected incident.

Important Note: While we take comprehensive security measures, no online system can be guaranteed 100% secure. You are also responsible for keeping your account password safe and not sharing your login credentials with anyone.

6Cookie and Tracking Technology Usage

Preman uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us recognise you, remember your preferences, and provide a more personalised experience.

  • Necessary Cookies (Required): Required for core platform functions such as login, sessions, and security. Cannot be disabled.
  • Preference Cookies: Remembering your preferences such as language, currency, and display settings for your convenience.
  • Analytics Cookies: Helping us understand how users interact with the platform for improvement purposes.
  • Marketing Cookies: Used with your consent to display relevant promotions. Can be disabled.

You can control and manage cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality and your experience on the preman platform. The analytics cookies we use do not contain any personally identifiable information.

7Your Rights Over Personal Data

As a preman member, you have strong rights over your personal data. We fully respect these rights and will help you exercise them easily and at no additional cost.

Right of Access

You have the right to obtain a copy of all personal data we hold about you in a readable format.

Right to Rectification

You may request that we correct any inaccurate or incomplete information in your records.

Right to Erasure

You may request the deletion of your personal data, subject to legal and compliance requirements.

Right to Object

You may object to the processing of your data for specific purposes, including direct marketing.

Right to Data Portability

You have the right to receive your data in a structured format that can be transferred to another platform.

Right to Restriction of Processing

You may request that we restrict the processing of your data under certain permitted circumstances.

How to Exercise Your Rights: To submit any request regarding your data rights, contact our privacy team via live chat or email at [email protected]. We will process your request within 30 business days. Identity verification may be required before processing your request to ensure the security of your account.

8Data Retention Period

Preman retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy or as required by applicable laws and regulations. When data is no longer needed, it will be securely deleted or anonymised.

  • Active Account Data: Retained for as long as your account is active and for a reasonable period following account closure.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with financial and tax legal requirements.
  • KYC Documents: Retained for 5 years after the business relationship ends, in line with AML regulations.
  • Communication Logs: Customer support conversation records are retained for 2 years for quality assurance purposes.
  • Marketing Data: Retained until you withdraw consent or request deletion.

9Changes to This Privacy Policy

Preman reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or developments in the platform services we offer.

  • The "Updated" date at the top of this page indicates when this policy was last reviewed.
  • Significant changes will be notified to all active members via email at least 14 days before taking effect.
  • Continued use of the platform after the effective date constitutes acceptance of the updated policy.
  • Previous versions of the Privacy Policy are retained and may be requested from our support team.

We encourage you to review this page periodically so you are always informed about how we protect your personal data. If you disagree with any changes, you may close your account and request deletion of your data.

10Contact Our Privacy Team

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us. We are committed to providing a prompt and satisfactory response to every privacy enquiry.

  • Live Chat: The fastest way – our team is available 24 hours a day, 7 days a week via in-platform live chat.
  • Email: Send your privacy inquiries to [email protected] for matters requiring more detailed clarification.
  • Response Time: General inquiries are answered within 24 hours; formal requests relating to data rights are processed within 30 business days.

Official Complaint: If you are not satisfied with our response to your privacy request, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. We will cooperate fully with any investigation conducted.

Your Data Is Safe with preman

With your privacy protected and security assured, you can focus entirely on an enjoyable gaming experience. Register today and feel the difference.

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Responsible Gaming: preman is committed to responsible gambling practices. Wagering is for entertainment purposes only. Do not bet money you cannot afford to lose. If you need help, please visit Responsible Gaming page us.
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